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Privacy Policy

Privacy policy for TopRatedProfessionals.com

Effective 10.15.09

TopRatedProfessionals.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.topratedprofessionals.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact privacy@TopRatedProfessionals.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url= TRUSTe will then serve as a liaison with us to resolve your concerns.

We are strongly committed to protecting your privacy online and have taken steps to protect the information you share with us.

TopRatedProfessionals.com does collect certain personal information in order to provide you with customized services, content, and advertisements. Some personal information is gathered such as name, email address, address and phone number when you register to receive certain TopRatedProfessionals.com services or products. We may also ask you for personal information at other times, for example when you enter a sweepstakes, contest, or other promotion. The better we know you, the better we can tailor our services to meet your needs. We may share the collected data with a sponsor or other third party who is interested in serving you. You may inform us at any time not to share your personal information with third parties by sending us an e-mail message at: info@TopRatedProfessionals.com.

TopRatedProfessionals.com will also use your personal information for the purposes of providing you with any services to which you subscribe, and any service-related activities such as collecting subscription fees from you for those services, and notifying you or contacting you regarding any problem with, or the expiration of, such services. In this regard, it may be necessary for TopRatedProfessionals.com to disclose your personal information to one or more agents and contractors of TopRatedProfessionals.com and their subcontractors, but such agents, contractors, and subcontractors will be required to agree to use the information obtained from TopRatedProfessionals.com only for these purposes.

TopRatedProfessionals.com reserves the right to change this statement at any time by posting revisions on the TopRatedProfessionals.com Web site. This privacy policy is not intended to, and does not create any contractual or other legal rights in or on behalf of any party. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

TopRatedProfessionals.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.genacom.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies to make sure you don't see the same ad repeatedly. We use cookies for other purposes such as web site visitation and tracking.

Our site's registration form requires users to give us contact information (like their name and email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We use customer contact information from the registration form to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services and for other purposes.. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This site contains links to other sites. www.TopRatedProfessionals.com is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary and shared with other companies who may want to contact our visitors. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications and bill the user for products and services. Unique identifiers (such as social security numbers) are collected from Web site visitors to verify the user's identity. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Our online surveys ask visitors for contact information (like their email address), unique identifiers (like their social security number), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected from our users is used to check the users' qualifications and bill the user for products and services. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

We run contests on our site in which we ask visitors for contact information (like their email address), unique identifiers (like their social security number), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level). We use contact data from our contests to send users information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services. Unique identifiers (like social security numbers) are collected from Web site visitors to verify the user's identity. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Testimonials

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to customercare@topratedprofessionals.com.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Children's Guidelines

We will: NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent We will: NOT collect personally identifiable offline contact information without prior parental consent We will: NOT distribute to third parties any personally identifiable information without prior parental consent We will: NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent We will: NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send email to: optout@TopRatedProfessionals.com

Correct/Update

This site gives users the following options for changing and modifying information previously provided. To correct your information please send us an email to the address below.

email: support@TopRatedProfessionals.com

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

TopRatedProfessionals.com
1542 Silverado Trail
Napa, CA 94459
707-226-7000
privacy@TopRatedProfessionals.com

Top Rated Professionals takes the time to review each vendor so that you can feel confident they are a quality provider of their service.

Dana Gadlin
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